Contact Snapwire

Summary

Snapwire has created this privacy statement in order to demonstrate the company's firm commitment to individual privacy. The following discloses our information gathering and dissemination practices for the online content as well as the web site's features. Snapwire may use personally identifiable information in aggregate form to make the site better and more responsive to the needs of our visitors. This statistical compilation of non-identifiable information may also be used by Snapwire or provided to reputable business partners for marketing, advertising or research purposes. Your name and personal information will never be released to any other third party and no third party will contact you based on personal information that you provide to Snapwire.

Snapwire safeguards to ensure the security, integrity and privacy of personally identifiable information submitted to our organization, and periodically reviews and updates its security measures in light of current technologies. Any visitor to Snapwired.com can request immediate deletion of personal data by emailing a message to privacy@snapwired.com.
Credit Card Transactions

Snapwire provides a safe and secure shopping environment for our patrons. Most consumers are unaware that it is statistically safer to use your credit card over the Internet than in traditional stores and restaurants. These businesses use a multiple copy sales draft, which requires your signature. The employee now has access to not only your credit card number but signature as well. Internet transactions are performed electronically without a multiple copy sales draft making your purchase safer. Snapwire utilizes SSL (Secure Sockets Layer), the most widely used encryption technology. This technology is compatible with Netscape Navigator version 2.0 and above, Microsoft Explorer version 3.0 and above and AOL version 3.0 and above. SSL encrypts your credit card number by transforming the data into an unreadable format. Only an authorized processor can convert this information to complete the transaction. In the unlikely event that you experience any unauthorized use of your credit card as a result of shopping while utilizing Snapwire services, immediately follow the notification procedures required by your credit card company. Upon confirmation of credit card fraud, if your issuing company fails to waive your entire liability for unauthorized charges, Snapwire will reimburse you for the remaining liability, up to a maximum of fifty dollars.

Furthermore, legislation exists to protect against fraud on paper that apply to electronic transactions as well. The Fair Credit Billing Act of 1975 was passed to help consumers resolve disputes with creditors and to ensure fair handling of credit accounts. According to the law, even if your credit card number was stolen and charged to the limit, your maximum liability is only $50.00 whether charged in person, over the phone, or online. However, you must report the misuse immediately to the credit card company. Know your rights! For more information including your rights, contact information, and legal recourse, please visit the Federal Trade Commission's Fast Facts Sheet on the Fair Credit Billing Act at:
http://www.ftc.gov/bcp/conline/pubs/credit/fcb.htm.
Or, read the actual act at:
http://www.epic.org/privacy/financial/fcra.html.

If you purchase one of our products, after your credit card or check is approved, you will receive our product installation CD via regular mail or also available via our website for download. Once you have installed the software, you will be asked to register your copy in order to run the application. Upon registration, you will be required to send an e-mail to support@snapwired.com along with your registration information. Once we recieve your registration information, an email will be sent back to you with the license key to unlock the software. Once this license key is emailed to you, there will be no refunds given. We have this policy since it would be impossible for you to return your registered version of our software. With a traditional retail purchase, you are able to return a physical product.

Please send any questions regarding our refund policy to info@snapwired.com

Please feel free to contact a Snapwire security and privacy professional at privacy@snapwired.com for a candid and speedy response to individual questions.